Privacy policy - Car Star Chemicals

Car Star Chemicals VOF, located at Tunnelstraat 31, B-3970 Leopoldsburg, Belgium, is responsible for processing personal data as outlined in this privacy statement.

Contact details:

Name: Car Star Chemicals VOF
Sven Van Gossem

Address: Tunnelstraat 31, B-3970 Leopoldsburg, Belgium

Registered office: Antwerpsesteenweg 276, B-3970 Leopoldsburg, Belgium

Phone: +32 (0)11 343 161

E-mail: info@car-star.be

Legal entities register (RPR): Commercial Court of Antwerp, Division Hasselt

Which personal data we process

Car Star Chemicals processes your personal data because you use our services and/or because you provide them to us yourself; either personally or through our contact form. Data about your visit to this website is also stored.

Car Star Chemicals processes your personal data for the following purposes:

Handling your payment
Being able to call or email you if necessary to carry out our services
Informing you about changes to our services and products
Delivering goods and/or services to you
In the event of a legal obligation, such as data we need for our tax return.
Security and accessibility of the web server

How long and why we retain personal data

Car Star Chemicals bewaart uw persoonsgegevens niet langer dan strikt nodig is om de doelen te realiseren waarvoor uw gegevens worden verzameld. Wij hanteren de volgende bewaartermijnen voor de volgende (categorieën) van persoonsgegevens:

Orders and quotations
As long as legally required and thereafter as long as there has been contact with the customer within a period of 3 years. The purpose is to offer the customer services they need and for which sufficient information is required.
Request via contact form without a quotation or order being established
After 1 month from the last contact
Collection of IP addresses of visitors and requested pages/files/images on website
IP addresses are deleted after 3 months. Retention is necessary for the security and accessibility of the website.

Sharing personal data with third parties

Car Star Chemicals does not share data with third parties for commercial purposes. We only provide personal data to third parties if necessary for the execution of our agreement with you or to comply with a legal obligation. We document this in written agreements if necessary.

Cookies or similar technologies we use

Car Star Chemicals uses technical and functional cookies. Additionally, analytical cookies are used that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your convenience. They ensure the website functions properly and remember your preferences. They also enable us to optimize our website. You can opt out of cookies by adjusting your internet browser settings to no longer store cookies. Additionally, you can delete all previously stored information through your browser settings.

Accessing, correcting, or deleting data

You can request access, correction, deletion, data transfer of your personal data, or request to withdraw your consent or object to the processing of your personal data by emailing info@car-star.be. To ensure that the request for access is made by you, we ask you to provide a copy of your ID with the request. Please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy to protect your privacy. We will respond to your request as soon as possible, but within four weeks. If you disagree with how we handle your personal data or customer rights, we ask you to contact us (again). You have the option to file a complaint with the national supervisory authority, the Data Protection Authority. This can be done on the following website: gegevensbeschermingsautoriteit.be

How we secure personal data

Car Star Chemicals takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. For example, we have secured our website using https. If you believe your data is not properly secured or there are indications of misuse, please contact info@car-star.be.

Google Analytics

This website uses Google Analytics cookies. For more information on their privacy policy: policies.google.com/privacy. We send your data anonymously to Google and have also removed the last part of your IP address. A data processing agreement has been concluded with Google to ensure that your data is processed securely. We do not share Google Analytics data with third parties and do not use other Google services that utilize this data. If you still wish to prevent your data from being sent to Google, you can download a browser add-on from Google: tools.google.com/dlpage/gaoptout
Or you can use the Opt-Out-Cookie: [borlabs_cookie_opt_out tracking="google-analytics"]

Google Places

he website uses the Google Places API from Google. For more information on their privacy policy: policies.google.com/privacy. The Google Places API is necessary to display the location/surroundings of the company and to easily access directions.